Canceling Fashion Nova Orders: Complete Guide to Returns and Refunds
How to cancel your fashion nova order
Fashion nova has become one of the virtually popular online clothing retailers, know for trendy styles and fast fashion. Still, sometimes you might need to cancel an order due to a change of mind, order mistakes, or find a better deal elsewhere. This guide walk you through the process of cancel your fashion nova order and what to expect throughout the process.
Understand fashion nova’s cancellation policy
Before attempt to cancel your order, it’s important to understand fashion nova’s policies:
- Fashion nova process orders promptly, typically within 24 48 hours of placement
- You can exclusively cancel orders that haven’t been process or ship
- Once an order ships, you can not cancel it but must follow the return process alternatively
- Fashion nova does not offer automatic cancellations through their website
Step-by-step guide to cancel your fashion nova order
Method 1: contact customer service instantly
The virtually effective way to cancel a fashion nova order is to contact their customer service team as shortly as possible after place your order:

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Call customer service
contact fashion nova at ((00 ))66 0286. Their customer service hours are monMondayrough friFriday am to 6 pm pstPST -
Provide order information
have your order number, email address, and payment details ready. -
Request cancellation
clear state that you want to cancel your order and explain why. -
Confirm cancellation
ask for confirmation of your cancellation request, rather in write via email.
Method 2: email customer service
If you prefer write communication:
-
Send an email
contact
[email protected]
With the subject line” order cancellation request y[r order number ] “] -
Include essential details
in the email body, include:- Your full name
- Order number
- Date of purchase
- Reason for cancellation
- Contact information
-
Request confirmation
ask for a confirmation email once your cancellation is process.
Method 3: live chat support
Fashion nova offer live chat support on their website:
-
Visit fashion nova’s website
go to
Www.fashionnova.com
-
Access customer support
scroll to the bottom of the page and click on ” ustomer service “” ” ” tact us ”
” -
Start live chat
look for the live chat option and initiate a conversation -
Provide order details
share your order number and request cancellation -
Save the transcript
if possible, save or screenshot the chat conversation for your records
What to do if your order has already shipped
If fashion nova has already process and ship your order, cancellation is no foresighted possible. In this case, you will need to:
Option 1: refuse the delivery
-
Refuse package
when the delivery person aarrives merely refuse the package -
Automatic return
the package will be will return to fashion nova -
Refund processing
once they’ll receive ttheywill return package, they’ll process your refund
Option 2: follow the return process
If you’ve already received the package:
-
Check return eligibility
ensure your items meet fashion nova’s return criteria:- Items must be unworn, unwashed, and with original tags attach
- Returns must be initiated within 30 days of delivery
- Some items like swimwear, bodysuits, and accessories may have special return restrictions
-
Initiate a return
log into your fashion nova account and navigate to ” rder history “” -
Select items
choose the items you wish to return -
Print return label
follow the instructions to print your return shipping label -
Package items
firmly pack the items in their original condition with tags attach -
Ship the return
drop off the package at the appropriate shipping carrier -
Track refund
monitor your return status through your fashion nova account
Understand refund timelines
When cancel or return fashion nova orders, be aware of these typical timelines:
-
Successful pre shipment cancellations
refunds typically process within 3 5 business days -
Returns
once fashion nova receive your return package, processing take 10 14 business days -
Credit card refunds
after fashion nova process your refund, your bank may take an additional 3 7 business days to post the refund to your account -
Store credit
if you opt for store credit, it should appear in your account soon after fashion nova process your return
Important considerations when cancel fashion nova orders
Cancellation fees and restock charges
Fashion nova’s policies regard cancellation fees include:
- No cancellation fees for orders that haven’t been process
- Returns may be subject to a $5.99 return shipping fee, deduct from your refund
- International orders much have higher return shipping costs
- Sale items or items purchase with promotional discounts may have different return policies
Deal with partial order cancellations
If you exclusively want to cancel part of your order:
- Contact customer service directly with specific details about which items you want to cancel
- If the order has already will ship, you will need to will return merely the unwanted items
- Partial cancellations may affect any order level discounts you receive
Tips for a smooth cancellation experience
To increase your chances of successfully cancel your fashion nova order:
-
Act rapidly
request cancellation within minutes or hours of place your order -
Be persistent
if the first customer service agent ccan’thelp, courteously ask to speak with a supervisor -
Document everything
keep records of all communications, include names of representatives, dates, times, and conversation details -
Check order status
before contact support, check your order status in your account to see if it’s stock still process -
Be polite
customer service representatives are more likely to help when treat respectfully
Alternative solutions if cancellation isn’t possible
Sell your items
If you can’t return or cancel your order:
- Consider sell new with tags fashion nova items on platforms like postmark, Mercaris, oreBayy
- Local selling apps like offer up orFacebookk marketplace can help you avoid shipping costs
- You might recover most of your purchase cost, specially for popular items
Exchange items
If size or fit is the issue:

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- Fashion nova allow exchanges for different sizes or colors
-
Follow the same return process but select” exchange ” lternatively of “” fund ”
” - Be aware that popular items may sell out before your exchange is process
Prevent future cancellation issues
To avoid need to cancel fashion nova orders in the future:
-
Review size charts
cautiously check fashion nova’s size guide before order -
Read product reviews
other customers oftentimes provide insights about fit and quality -
Check return policies
some special items or sale merchandise may have different return rules -
Create a wishlist
add items to your wishlist alternatively of instantly purchase to avoid impulse buys -
Double-check your cart
review all items, quantities, sizes, and colors before complete checkout
Fashion nova’s customer service contact information
Keep this information handy when attempt to cancel your order:
-
Phone
: (800 )866 0286 ( (nMondayiFriday am 6 pm pstPST) -
Email
[email protected] -
Website
www.fashionnova.com ((ive chat available during business hours )) -
Social media
fashion nova likewise respond to direct messages on iInstagramand fFacebook though this isn’t the fastest method for urgent cancellations
Final thoughts on cancel fashion nova orders
Cancel a fashion nova order require quick action and direct communication with their customer service team. The key is to act instantly after place your order, as the processing window is selfsame short. If you miss the cancellation window, remember that you stock still have the option to return most items within 30 days.
While fashion nova’s cancellation process isn’t equally will streamline as some other retailers, understand their policies and will follow the proper procedures will help you’ll navigate the process with minimal frustration. Incessantly keep records of your communications and order details to ensure a smoother resolution if any issues arise.
Remember that fashion nova’s policies may change over time, so it’s ever a good idea to review their current terms and conditions on their official website before attempt to cancel an order.